Returns & Exchanges
We want you to love your Haus Labs products, but if you are not completely satisfied, we offer free returns and exchanges on all domestic orders within 60 days of purchase. Items must be in their original packaging and gently used to be eligible for a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Your Items
Choose the specific products you wish to return or exchange and provide a brief reason for the request to help us improve.
Print and Pack
Download your prepaid shipping label, securely pack your items in the original box, and affix the label to the outside of the package.
Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing